Return Policy
Return & Refund Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
1. Returns
- You have 30 days from the date you received your item to request a return.
- To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
- Any electronics or fuel system items are non-returnable.
2. Return Process
- Contact us at BMWDieselParts@gmail.com with your order number and reason for return.
- Once approved, we’ll provide instructions for sending your item back.
- You are responsible for return shipping costs unless the return is due to our error or a defective product.
3. Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. Approved returns are subject to a 15% restocking fee.
- Approved refunds will be processed to your original payment method within 3 business days.
- Shipping fees are non-refundable unless otherwise stated.
4. Exchanges
- We only replace items if they are defective or damaged. If you need an exchange, contact us at BMWDieselParts@gmail.com.